Privacy Policy

The House Bath respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a free estimate, contact us, or use our exterior cleaning services.

1. Information We Collect

We may collect information you provide directly to us, including:

• First and last name
• Email address
• Phone number
• Service address
• Details about the service you are interested in
• Photos or descriptions of your property, if you provide them
• Messages or other information submitted through our website forms

We may also collect basic website usage information, such as your IP address, browser type, device type, pages visited, referral source, and similar analytics information.

2. How We Use Your Information

We use your information to:

• Respond to estimate requests
• Schedule virtual estimates or in-person visits
• Provide house washing, roof soft washing, gutter cleaning, window cleaning, power washing, commercial washing, holiday light installation, and related services
• Communicate with you about appointments, quotes, service updates, and customer support
• Send photos, updates, or follow-up messages related to your service
• Improve our website, services, advertising, and customer experience
• Maintain business, insurance, legal, and tax records
• Send marketing messages if you have opted in or where otherwise permitted by law

3. Text Messages and Emails

If you provide your phone number or email address, we may contact you about your estimate, appointment, service, or inquiry.

If you consent to receive marketing text messages from The House Bath, message and data rates may apply, message frequency may vary, and you may reply STOP to opt out. You may also contact us to opt out of promotional communications.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers who help us operate our business, such as website hosting providers, form providers, scheduling tools, email and text messaging platforms, analytics providers, advertising platforms, customer management tools, accountants, insurers, or legal advisors.

We may also disclose information if required by law, to protect our rights, or in connection with a business sale, merger, or transfer.

5. Cookies and Website Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve site performance, measure advertising effectiveness, and improve our services.

You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

6. No Online Payments

The House Bath does not collect or process payment information through this website. If payment arrangements are made separately, any payment information is handled outside of this website.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, email, text message, or online system is completely secure.

8. Data Retention

We keep personal information only as long as reasonably necessary for business, service, legal, insurance, tax, and recordkeeping purposes.

9. Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal and business recordkeeping requirements.

You may opt out of promotional emails or text messages at any time.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Connecticut Residents

The House Bath is based in Connecticut and serves Fairfield County and surrounding areas. If applicable Connecticut privacy laws provide you with additional rights regarding your personal information, you may contact us to make a privacy request.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last Updated” date.

13. Contact Us